Business Development Manager

About the role

The Business Development Manager leads the quality and organisation of new-business development. You will translate the service offer into a practical prospecting approach, guide qualification and outreach standards, improve pipeline visibility and develop appropriate referral and partnership opportunities. The role combines hands-on commercial judgement with coaching and cross-functional coordination so that sales activity produces opportunities the delivery team can responsibly support.

What you’ll own

• Define and refine target-account criteria with leadership and delivery colleagues, translating market insight and service capabilities into clear priorities for prospect research and outreach.
• Organise the outbound process across research, messaging, qualification and handoff, ensuring responsibilities are clear and gaps between roles are identified and resolved through practical changes.
• Review calls, written outreach and opportunity notes with sales colleagues, provide specific coaching and address quality problems through evidence rather than activity counts alone.
• Maintain meaningful pipeline stages, ownership and review routines, challenge unsupported forecasts and give leadership a clear view of opportunity quality, risks and next decisions.
• Develop relevant referral and partnership relationships, evaluate mutual fit and coordinate proposed arrangements through the appropriate approval process before making commitments on the company's behalf.
• Support complex or partner-sourced opportunities through discovery, scope discussions and negotiation, involving delivery specialists and the Account Executive where their input is needed for a decision.
• Coordinate sales plans with delivery capacity and approved commercial terms, and use lost-deal reasons, customer questions and market feedback to recommend improvements to the offer.

What we’re looking for

• Demonstrated responsibility for a B2B pipeline, including the ability to explain qualification standards, commercial decisions and the outcomes of your approach.
• Experience coaching sales colleagues and improving a working process, supported by concrete examples of how you diagnosed and addressed quality issues.
• Hands-on CRM capability, including pipeline structure, reporting and review habits that make opportunities and risks understandable to other decision makers.
• Strong discovery, negotiation and written communication skills, with the judgement to distinguish a promising opportunity from work that is unsuitable.
• Ability to coordinate with delivery and leadership, represent service capabilities accurately and maintain responsible standards across prospect research and outreach.

Useful, but not essential

• Experience developing business for an agency, software company or professional-services organisation, including commercially relevant conversations with ecommerce business owners and decision makers.
• Experience building referral relationships or partner channels, with an understanding of clear ownership, transparent expectations and the importance of approved commercial arrangements.

What good work looks like

• The sales process has clear ownership and consistent qualification standards that colleagues can apply and explain in practice.
• Leadership can assess pipeline health and likely next steps using current evidence, with commercial and delivery risks visible.
• Coaching and partner development produce documented improvements in opportunity quality, while commitments remain aligned with approved scope and capacity.

Benefits for employees

A benefits package that supports health, learning and life outside work.

• ↗Health insurance
• ↗Provident fund
• ↗Quarterly bonus
• ↗Fuel allowance
• ↗Gym allowance
• ↗Paid courses and certifications
• ↗Monthly work-from-home days
• ↗Yearly company trip

HR can explain eligibility, coverage, allowance amounts and policy details for this role.

Our Lahore office

Make your next move.

Email your CV to [email protected] with Business Development Manager – Your name in the subject. Include your location, available start date and availability for the stated hours.

• Include your CV and describe an existing business-development function or process you have led, explaining your responsibilities, the initial problems and the changes you made.
• Share an existing anonymised example of pipeline improvement, coaching or partnership development that you may disclose, distinguishing your contribution from the wider team's work.

Share existing work you have permission to use, with confidential details removed.